Multi-channel Workspace
Every Message is the Starting Point of Global Business
Omnichannel conversational experience, reshaping customer communication. Integrates phone, email, live chat, SMS, social media, e-commerce platforms, allowing agents to complete all work from a single interface
Supported Channels
One platform, manage all customer touchpoints
- Phone
- Live Chat
- SMS
- Social Media
Core Features
Real-time Translation for Customer Service
Solves cross-language and cross-cultural issues, real-time translation tools provide multilingual service support
Sensitive Word Interception
Sensitive word libraries for various e-commerce platforms, prevents agents from violating platform rules or damaging brand image, includes exclusive cross-border e-commerce platform sensitive word library
E-commerce Platform Integration
When customers inquire about orders, easily check order/logistics information
Detect • Filter • Block
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Unify Your Customer Service Channels
Start your free trial now and experience the omnichannel customer service workspace